Technical Support

For non-commercial licenses we encourage you to join our Forums where you can submit a question to the community. If you purchase a commercial license each copy includes a standard technical support plan which allows you to directly contact our Support Team. Technical support is provided by e-mail Monday-Friday except major holidays.

  • Standard Support - valid for 1 year and up to 10 tickets. You will receive a professional response within 2 business days.

Ordering Information

You can order Cloud C2 directly from Hak5. We accept major credit cards, debit cards, Paypal, Amazon, Google, and Apple payments.

After placing an order you will receive an order confirmation email, a receipt email including invoice, and a digital download email. The digital download email will including the Cloud C2 license key and download link for the Windows, Mac and Linux (32/64 bit) versions of the software. For ordering questions, please contact sales.

Hak5 Cloud C2 is self-classification reported as having mass market encryption commodities and software classified under ECCN 5D992.c using the symbol NLR and is only available to BIS recognized license exception ENC favorable treatment countries pursuant to US 15 CFR part 740 supplement 3. For more information, please refer to export compliance.


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